{"id":2051,"date":"2009-12-28T01:41:30","date_gmt":"2009-12-28T00:41:30","guid":{"rendered":"http:\/\/www.bluehaired.com\/?p=2051"},"modified":"2015-08-05T23:48:48","modified_gmt":"2015-08-05T21:48:48","slug":"5-principles-of-service-design-thinking","status":"publish","type":"post","link":"https:\/\/www.bluehair.co\/corner\/2009\/12\/5-principles-of-service-design-thinking\/","title":{"rendered":"5 principles of service design thinking"},"content":{"rendered":"<p><a href=\"http:\/\/www.bluehaired.com\/corner\/wp-content\/uploads\/2009\/12\/this-is-service-design-thinking.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-2052\" title=\"this is service design thinking\" src=\"http:\/\/www.bluehaired.com\/corner\/wp-content\/uploads\/2009\/12\/this-is-service-design-thinking-315x209.jpg\" alt=\"\" width=\"315\" height=\"209\" srcset=\"https:\/\/www.bluehair.co\/corner\/wp-content\/uploads\/2009\/12\/this-is-service-design-thinking-315x209.jpg 315w, https:\/\/www.bluehair.co\/corner\/wp-content\/uploads\/2009\/12\/this-is-service-design-thinking.jpg 620w\" sizes=\"auto, (max-width: 315px) 100vw, 315px\" \/><\/a>I&#8217;ve been in contact with <a href=\"http:\/\/service.engagement.ac\/\" target=\"_blank\">Marc Stickdorn<\/a> ever since <a href=\"http:\/\/www.bluehaired.com\/2009\/09\/emoments-developing-a-tool-to-assess-emotions-elicited-by-services\/\" target=\"_blank\">my MSc. graduation project<\/a>, as he is an expert in service design. Well he is now working on a new book project along with some of his colleagues in which they will deal with basics, tools and service design cases.<\/p>\n<p>The interesting part of it is that the project is getting the service design community involved as co-authors of the book so to speak, and as such the book is meant to be a reflection of what &#8220;the scene&#8221; thinks.<\/p>\n<p>In order to get some feedback on the first sneak preview of a few pages from the introduction of the book called &#8220;<a href=\"http:\/\/www.susagroup.com\/marcstickdorn\" target=\"_blank\">5 principles of service design thinking<\/a>&#8220;,\u00a0 we at <a href=\"http:\/\/www.susagroup.com\" target=\"_blank\">SusaGroup<\/a> worked together with Marc and his colleagues in arranging a special <a href=\"http:\/\/www.panoremo.com\" target=\"_blank\">Panoremo<\/a> setup which could be used by service designers to give their feedback on the content and the layout of the upcoming book&#8217;s sneak preview pages.<\/p>\n<p>If <a href=\"http:\/\/service.engagement.ac\/\" target=\"_blank\">service design thinking<\/a> is your thing, I suggest you drop by at <a href=\"http:\/\/www.susagroup.com\/marcstickdorn\" target=\"_blank\">www.susagroup.com\/marcstickdorn<\/a> to give Marc your own feedback.<!--more--><\/p>\n<p><a href=\"http:\/\/www.susagroup.com\/marcstickdorn\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-2073\" title=\"Panoremo_Marc_stickdorn\" src=\"http:\/\/www.bluehaired.com\/corner\/wp-content\/uploads\/2009\/12\/Panoremo_Marc_stickdorn-630x378.jpg\" alt=\"\" width=\"630\" height=\"378\" srcset=\"https:\/\/www.bluehair.co\/corner\/wp-content\/uploads\/2009\/12\/Panoremo_Marc_stickdorn-630x378.jpg 630w, https:\/\/www.bluehair.co\/corner\/wp-content\/uploads\/2009\/12\/Panoremo_Marc_stickdorn-315x189.jpg 315w, https:\/\/www.bluehair.co\/corner\/wp-content\/uploads\/2009\/12\/Panoremo_Marc_stickdorn.jpg 1227w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve been in contact with Marc Stickdorn ever since my MSc. graduation project, as he is an expert in service design. Well he is now working on a new book project along with some of his colleagues in which they will deal with basics, tools and service design cases. The interesting part of it is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[123,4,34],"tags":[67,45,66],"class_list":["post-2051","post","type-post","status-publish","format-standard","hentry","category-blog","category-designing","category-methodologies","tag-evaluating-emotions","tag-papers","tag-services"],"_links":{"self":[{"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/posts\/2051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/comments?post=2051"}],"version-history":[{"count":6,"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/posts\/2051\/revisions"}],"predecessor-version":[{"id":2984,"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/posts\/2051\/revisions\/2984"}],"wp:attachment":[{"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/media?parent=2051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/categories?post=2051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bluehair.co\/corner\/wp-json\/wp\/v2\/tags?post=2051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}