Relevant Keywords:
Telecommunications, office environment, user research, usability testing, icon validity testing, redesign, office telephone
Design Goal:
The goal of this project was to evaluate the usability of the Alcatel-Lucent IP Touch 4018 office phone and to propose a re-design of the phone according to the findings of the performed tests. The team consisted of 6 Design for Interaction master students of the TU Delft working directly for Alcatel-Lucent, a global telecommunications corporation.
Project duration and team:
225 hours, 6 interaction designers (David Güiza Caicedo, Tine Lavrysen, Amine Rhord, Meike Mak, Steven Fokkinga, Marjolein Hartog)
Methods Used:
- Product analysis in terms of aesthetics and functionality
- Online user survey & interviews with experienced users to understand how they perceived the current phone.
- Usability tests of the current phone with novice and experienced users.
- Online icon validity test performed with an international sample of people.
- Interaction prototyping to assess the new interaction model proposed with the redesigned phone.
Tag: Innovation
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ipNext: Usability testing and redesign of an office phone
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Virtual goals: introducing new technology into the game of football
For our Interactive Technology Design (ITD) course as part of my Design for Interaction master (TU Delft), we were asked to work on introducing interactive technology into the Cruyff Courts (free access outdoor football fields throughout the Netherlands) so that we could enhance their playability and attractiveness, with an specific emphasis on integrating more girls into the fields, as it was found that they were not making much use of the courts even though they like the game and girl-football is on the rise.We came up with the concept of “Virtual Goals”, which consists of replacing the normal goals and nets we have today by two large surface areas on each side of the field, in which different types of goals will be displayed according to (more…)